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PRAMESTY EKA PUTRI, VIONA and Kurnianingsih, Fitri and Prastya, Imam Yudhi (2026) DAMPAK KUALITAS PELAYANAN TERHADAP KEPUASAN MASYARAKAT DI MAL PELAYANAN PUBLIK KOTA TANJUNGPINANG. S1 thesis, Universitas Maritim Raja Ali Haji.