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Items where Author is "Monica Zelfiya, Fitri"
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Thesis
Monica Zelfiya, Fitri and Iranita, Iranita and Risdy Absari Indah, Pratiwi (2021) IMPLIKASI FAKTOR SERVICE QUALITY DAN E-MARKETING SEBAGAI STRATEGI PEMASARAN DI MASA PANDEMI COVID-19 TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATIFACTION SEBAGAI VARIABEL INTERVENING (STUDI PADA UMKM CEMILAN TANJUNGPINANG). S1 thesis, Universitas Maritim Raja Ali Haji.