HANDAYANI, PUTRI and Subiyakto, Rudi and Setiawan, Ramadhani (2022) IMPLEMENTASI PROGRAM KARTU PELANGGAN LPG 3 KG OLEH DINAS PERDAGANGAN DAN PERINDUSTRIAN KOTA TANJUNGPINANG. S1 thesis, Universitas Maritim Raja Ali Haji.

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Abstract

The 3 Kg LPG Customer Card is a program of the Tanjungpinang city government through the Tanjungpinang City Trade and Industry Service. The purpose of this study was to determine the implementation of the 3 Kg lpg customer card program by the Department of Trade and Industry of Tanjungpinang City. The method used in this research is descriptive qualitative method, and uses data collection techniques and tools in the form of interviews, observations, and documentation. The results of the research on which policy indicators are a. the interests that influence where the scarcity of 3 kg lpg gas often occurs; b. the type of benefit of this program is that it provides convenience and change, the negative benefit is that they still dare to sell to retailers; c. the degree of change achieved with this program ensures the availability of 3 kg lpg gas supply; d. location of decision making, if there are obstacles in the field, then the party from the Department of Trade will immediately follow up and the coordination has been conveyed to the community; e. the program implementer who is the implementor, namely the Tanjunginang city government through the Trade Office; f. the resources used where the funds and budget are used through CSR. In the policy environment indicators a. the power, interests, and strategies of the actors involved in which the strategy is carried out directly to the field through the kelurahan and local RT by mapping, related to socialization that has not been optimal because it has not been conveyed thoroughly to the community; b. characteristics of institutions and authorities where the characteristics are building good relationships, only on the influence of conditions and social conditions in the community there are still pros and cons; c. the level of compliance and the response from the implementer to the constraints faced, namely the lack of a budget, at the base of the obstacles faced by the declining turnover. The conclusion is that the implementation of the policy has not been carried out thoroughly, because there are still things that happen that are not in accordance with the policy. Keywords: Implemention, Program Implemention, Card Customer LPG 3 Kg

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